FAQ

Does the hotel provide free WiFi?

We provide complimentary WiFi in the lobby. To have WiFi access in guest rooms you need to purchase via Park West landing page; $9.95/day for 2 devices.

Do you have a fitness center?

Unfortunately we do not have a fitness center on property.

Do you have a business center?

No we do not have a business center on property.

Ground Transportation Anywhere in NYC

For Ground Transportation assistance please contact our Guest Services team CustomerService@ParkWestHotelNYC.com
 
Popular Ride Hailing & Ride Sharing Apps

UBER iOS

UBER Android
 
NYC TAXI iOS

NYC TAXI Android
 
LYFT

Do you have an on-site parking? Do you offer a valet parking?

Parking Near The Park West Hotel

102 W 107th St Garage

Billing Questions? Reservation Questions? Need a Copy of Your Bill?

Please Email CustomerService@ParkWestHotelNYC.com or Call +1(212) 866-1880 for all Reservation & Billing Questions, Requests, Needs.

Do you offer an in-room safe for guests?

We have safety deposit boxes at the front desk for your convenience.

Is the hotel room equipped with a mini-fridge?

Yes, for your convince all rooms are equipped with a mini-fridge.

Do you offer a complimentary morning coffee and tea?

Yes, complimentary morning coffee and tea are available to guests in our breakfast area.

Do you have a restaurant on site? Room Service? Bar or Lounge?

Download the GrubHub App for Hundreds of near by food delivery options

GrubHub Mobile Food Ordering App

Can I store my luggage with the hotel upon check out? Is there a fee?

Registered hotel guests can store luggage with us without a fee during the day of check-in or check-out. Unfortunately we do not store luggage overnight.

What is hotel pet policy?

Park West Hotel cannot accommodate pets unless it is a licensed service animal.

Can a guest have packages sent to the hotel? Is there a fee?

Guests are welcome to receive incoming packages however there is a $5 package fee per incoming package.

What is the minimum age to stay in your hotel?

At least one occupant of the room needs be 21 years or older with a valid ID and credit card.